1. Introduction
AFROS.ai ("AFROS," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website or submitting a form, you agree to this policy.
2. Information We Collect
We collect information you voluntarily provide when you contact us or request a service, including your name, email address, phone number, and any details you include in your message. We may also collect basic technical data (such as referring URL and campaign source) to understand how you found us.
3. How We Use Your Information
We use your information to respond to your inquiries, schedule and provide services, send you account and appointment-related communications, and — where you have given consent — send you SMS text messages and marketing updates. We use it for no purpose incompatible with the reason you provided it.
4. SMS / Mobile Messaging
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text-messaging originator opt-in data and consent; this information will not be shared with any third parties.
If you opt in to receive SMS messages from AFROS.ai, message frequency varies and message and data rates may apply. You can opt out at any time by replying STOP, or reply HELP for assistance. Opting out of SMS will not affect your ability to use our other services. See our Terms of Service for full messaging terms.
5. How We Share Information
We do not sell your personal information. We share information only with service providers who help us operate our business (for example, our CRM and communications platform), and only as needed to deliver the services you requested. As stated above, SMS opt-in data and consent are never shared with third parties for marketing.
6. Data Retention & Security
We retain your information for as long as needed to provide services and meet legal obligations, and we use reasonable safeguards to protect it. No method of transmission over the internet is 100% secure, but we work to protect your data.
7. Your Choices
You may request access to, correction of, or deletion of your personal information, and you may opt out of marketing communications at any time. To make a request, contact us using the details below.
8. Contact Us
Questions about this Privacy Policy? Email us at remi@afros.ai or call 240-221-6359. AFROS LLC is located at 5000 Thayer Center, Suite C, Oakland, MD 21550.